Senior Product & Project Manager at WPP
January 2021 - Present
- Cross-functional team leader, including: devops, developers, UX/UI designers, test managers, business analysts and support analysts.
- Responsible for managing the entire life cycle of digital products built in a Web/Cloud environment.
- Responsible for building solutions in several integrated systems, with high availability, performance, security, and value for end users.
- Responsible for end-to-end program management to deliver a large system deployment to all offices globally.
- Responsible for managing several projects to evolve the holding's service delivery model.
- Responsible for influencing the company's strategy to deliver product features, influence system integrations and lead best practices aligned with the Agile and Lean mindset.
Service Delivery Manager & Senior Project Manager at Mirum Agency
March 2016 - December 2020
- Report to C-Level: In Brazil to the CTO and in US to VP Global Director;
- Manage 12 people: developers, testers, business analysts and support analysts;
- Managed more than 5K hours of project for software development in digital platforms. Wide use of traditional and agile methodologies for project management (PMBOK (PMI) and Scrum);
- 3 Month international experience in California / USA managing the project to deploy the operating system for the North American offices: United States, Canada and Mexico;
- Managed the development and implemented the digital platform for advertising companies. Developed in Brazil by my team the system used by more than 3k employees in Latin America, North America, Europe and Asia;
- Managed the development and implemented the new E-Commerce site to Boticário Group using VTEX IO;
- SCRUM MASTER: using the agile SCRUM methodology in the management of software development;
- Process and SOX Advisor: coach teams to develop and delivery projects in accordance with the recommendations of the Sarbanes-Oxley SOX.
Project Manager at J. Walter Thompson
June 2011 - March 2016
- Report to IT Director;
- Managed more than 8K hours of project management systems development for digital platforms. Wide use of traditional and agile methodologies for project management (PMBOK (PMI) and Scrum);
- Managed the implement of the new management system for advertising agency developed in Brazil. The system benefited the operation of 5 companies of the group with more than 2k users;
- Supervised and launched the new media system optimizing the communication of the 5 companies of the group in Brazil with 100 users;
- Developed pioneering system of media competition generating 80% reduction in the execution time of personnel work;
- Project manager of online delivery of media material for television vehicles, providing more safety, agility and transparency in the process;
- Managed the development and implementation the new E-Commerce site to Ford Company;
- Created the Business Intelligence (B.I.) area in the company, generating performance indicators for high agency management and 90% reduction in the execution time of SOX audit and reporting processes.
Business Analyst at Kantar IBOPE Media
December 2005 - May 2011
- Report to IT Manager;
- Responsible for project improvements in the media management system marketed by the company. More than 3k hours of development generating revenue of $500k for the company;
- Created training program for customers that generated a 50% reduction in technical support calls;
- Implemented project systematics based on the PMBOK methodology that allowed greater control of IT projects;
- Documented the entire IT support process using the BPMN methodology to meet ISO standards.